Privacy Policy

Clear and Professional Relationships are Our Commitment

At BWS GROUP FZE, our policies are created with the user in mind. Whether you are a partner, sponsor, agent, affiliate, cardholder, client, customer, merchant, or individual providing information, we prioritize clarity and professionalism in all our interactions.

Your Privacy, Our Priority

Your privacy and the security of your personal and financial information are our top concerns. At BWS GROUP FZE, we believe trust and transparency are the cornerstones of our ethical values. Our privacy policies are designed to ensure you feel confident sharing your data with us.

We provide clear details regarding how we collect, use, and protect your information through our online platforms, such as our website, ensuring compliance with applicable privacy and security laws.

What Our Privacy Policy Covers:

• The security measures in place to protect against data loss or misuse, ensuring confidentiality.
• How BWS GROUP FZE uses the information provided by users.
• Who we may share your information with, particularly through our website and other online platforms.
• The types of personally identifiable information we collect.
• How users can update or modify their personal information.
• Potential changes or updates to this privacy policy.
• Users' rights under applicable data protection laws.
• Information processing in global regions.
• Amendments to the policy.

Information Collection and Usage

Registration Process

When you create an account with BWS GROUP FZE, we collect necessary information such as your contact details, shipping address, and details related to the products or services you purchase. This includes personal and payment details such as credit card information to process transactions and verify your identity.

Verification and Completion of Information

To complete registration and process transactions, we may need your name, credit card details, phone number, email, and shipping address for verification purposes.

IP Address for Tracking and Analysis

When you visit our website, we automatically collect your IP address and domain name to track usage and duration of visits. This information helps us with data analysis, including understanding geographic locations and trends, but we cannot access your specific location beyond that provided by your internet service provider.

How We Use Your Information

We use the information collected for business analytics, service improvements, and to provide insights into user engagement and behavior. This helps us allocate resources efficiently and improve customer services. Cookies help us understand user preferences and engagement with our services.

Sponsors may receive aggregate statistics to assess the performance of their advertisements on our platforms.

Security and Protection of Information

Your data is secured through robust firewalls and security systems. BWS GROUP FZE has invested heavily in security measures to safeguard your personal and financial information.

User Rights Under Data Protection Laws

You have the right to access, correct, or delete your personal data in compliance with data protection laws. To exercise your rights, please contact us at info@bwsgroup.eu. We will respond to requests within legal parameters, providing transparency on how your data is processed. In cases where legal obligations prevent us from complying with your requests, we will inform you.

Third-Party Information Sharing

BWS GROUP FZE may share information with third-party acquirers and law enforcement agencies as required, including during investigations or to process credit card transactions. In cases of legal disputes, we may provide basic contact information to assist in resolving issues.

Security Measures

Our team continuously works to implement new technologies and enhance security protocols. Encryption and other authentication measures are used to protect all sensitive data.

Region-Specific Information Processing

EU

In compliance with Regulation (EU) 2016/679 (GDPR), we take steps to protect the data of natural persons. This regulation strengthens individual rights and clarifies rules for businesses.

UAE

We comply with the UAE’s Personal Data Protection Law (PDPL). This law applies to businesses registered in the UAE, and we ensure data processing aligns with local legal standards.

UK

We adhere to the UK GDPR, tailored by the Data Protection Act 2018. This regulation ensures our processes meet UK standards for data protection.

USA

In the USA, we comply with the Gramm-Leach-Bliley Act (GLBA), which governs the security and privacy of non-public personal information collected by financial institutions.

Global

Users outside these regions are covered by the global Privacy Act. BWS GROUP FZE ensures global users’ rights are respected, and any grievances regarding privacy breaches are addressed promptly.

Amendments to the Policy

As technology evolves, so too do our privacy policies. We reserve the right to amend this policy as needed to ensure continued compliance with legal standards and to improve user data protection. Users will be informed of any amendments prior to their effective date.

For any inquiries, please reach out to us at info@bwsgroup.eu or contact your assigned account executive.