Terms & Conditions

By accessing, using, purchasing, or selling tools, services, information, and solutions on our website or through any of our online platforms, you agree to abide by the terms, policies, and notices of BWS GROUP FZE. It is essential that all users and associates of our platforms strictly follow these guidelines to ensure the continued reliability and professionalism of our services. If you do not agree with these terms, we ask that you refrain from using BWS GROUP FZE online platforms, including the website.

Who We Are

BWS GROUP FZE is a global online payment processing company, regulated A Limited Liability Company incorporated and licensed at Sharjah Research Technology & Innovation Park Free Zone (SRTI Park), with registration number SC241058901. Our office is located at BWS GROUP FZE, Srti Park, Sharjah, UAE

Proprietary Rights & Patents

All content, services, solutions, products, graphics, text, software, reports, and interfaces provided on this website are owned by BWS GROUP FZE and its licensing authorities. This also includes trademarks, logos, service names, hyperlinks, and any future or updated content.

Intellectual Property Rights & Trade Secrets

BWS GROUP FZE retains full ownership of the content, information, and data on its website. All copyrights, licenses, and intellectual property rights are reserved. Users may print or download information for personal use but may not modify the format or layout. Any use of the content for commercial purposes requires permission from BWS GROUP FZE. Violations of these terms may result in termination of services and legal action.

Refunds, Returns & Warranty Disclaimer

BWS GROUP FZE is not responsible for the accuracy or reliability of any advice or opinions from third parties. Refunds will not be processed after 180 days from the transaction date. By using our services, you agree to comply with our refund, return, and transaction policies as outlined in this agreement and the relevant financial regulations.

Chargeback Policy

Refunds and chargebacks are the responsibility of the merchant and acquiring bank. BWS GROUP FZE is not liable for disputes or penalties related to refunds or chargebacks. Any claims, penalties, or expenses arising from such disputes must be indemnified by the merchant. BWS GROUP FZE, along with acquiring and nodal banks, reserves the right to reject payments for reasons including, but not limited to, fraudulent transactions, chargebacks, or non-compliance with terms.

Disclaimers

BWS GROUP FZE does not guarantee uninterrupted, timely, secure, or error-free use of its services. The company, its associates, and agents cannot be held responsible for any losses or damages due to uncontrollable events, data breaches, technical issues, or reliance on third-party recommendations. Unauthorized use of the website's content is strictly prohibited.

Eligibility & Consent

By agreeing to these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence. If applicable, you consent to allow any minor dependents to use our services.

User Responsibility

You are responsible for configuring your software and ensuring proper IT measures, such as virus protection, are in place. BWS GROUP FZE cannot guarantee that the website will always be free from viruses or bugs.

Prohibited Use

Unauthorized or unlawful use of our services, such as transmitting harmful content like viruses or attempting to damage our site, is strictly forbidden. Violating laws or patents may result in immediate termination and legal action.

Content Accuracy

BWS GROUP FZE is not liable for any inaccuracies or incompleteness of the content on our website. The information provided is for general purposes and should not be relied upon for critical decisions without independent verification.

Data Privacy & Use

Your data is treated with care and used in accordance with our privacy policies. We may use it for business analysis to improve services, but your information will remain secure.

Termination & Withholding of Services

BWS GROUP FZE reserves the right to terminate services at any time, for any reason, without prior notice. Users may not reproduce, exploit, or manipulate the service or content without written permission.

User Content

Your content (excluding sensitive financial data) may be transmitted unencrypted and adapted for technical requirements. Credit card details will always be encrypted during online transmission.

Termination by User

You may terminate these Terms of Service by ceasing to use our services and notifying us.

Amendments & Pricing

BWS GROUP FZE reserves the right to modify, amend, or discontinue any offerings or information without prior notice, including pricing.

Confidentiality & Data Security

Your passwords and security information must remain confidential. If you suspect a breach, contact us immediately at info@bwsgroup.eu.

No Warranty

While we aim to represent our products accurately, we do not guarantee that your monitor’s display will always show the exact color or features. BWS GROUP FZE does not guarantee product quality or that our services will meet all user expectations.

Order Refusal

We reserve the right to refuse any order or limit the quantities purchased. In case of order cancellations or modifications, we will notify the buyer via email or phone.

Account Information

You must provide accurate and up-to-date purchase and account information, including credit card details. Ensure that your account information is regularly updated.

Legal Compliance

Unauthorized access to our systems or IP addresses will result in penalties, including fines and imprisonment for violations of the Computer Misuse Act.

Third-Party Tools & Links

BWS GROUP FZE provides third-party tools on an "as-is" basis and holds no responsibility for their use. Users should use these tools at their own discretion and risk.

Third-Party Links

We may include links to third-party websites. BWS GROUP FZE is not responsible for the content or services provided by these external links.

User Comments & Feedback

You agree that BWS GROUP FZE can use any comments, suggestions, or feedback you provide. We are under no obligation to maintain confidentiality, compensate, or respond to these comments.

Personal Information

The handling of personal information is governed by our Privacy Policy.

Errors & Omissions

BWS GROUP FZE reserves the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, or other details at any time without notice.

Prohibited Activities

Users are prohibited from engaging in unlawful or harmful activities, including but not limited to: violating intellectual property rights, transmitting harmful software, spamming, or collecting personal information. Breach of these terms may result in service termination.

Limitation of Liability

BWS GROUP FZE is not liable for any damages arising from the use of our services or products. This includes direct, indirect, or incidental damages, except where prohibited by law.

Indemnification

You agree to indemnify BWS GROUP FZE and its affiliates against any claims arising from your breach of these terms or violation of third-party rights.

Severability

If any provision is found unlawful or unenforceable, it will be removed without affecting the validity of the remaining terms.

Complaints & Grievances

For any complaints, contact us at info@bwsgroup.eu. We will aim to resolve issues promptly, though the timeline may vary based on the nature of the complaint.

These terms are designed to ensure a safe, fair, and transparent relationship between BWS GROUP FZE and its users.